Six years of shipping things that hold up.
Each case study covers the constraint, the decision, and what happened after launch — including the parts that didn't work.
Hailo.cc
As the sole designer, I designed an internal EMS system from the ground up, bringing five departments and their day to day workflows into one digital platform.
120+ employees actively using the system. →CASE COVER — MOBILE SHIFT SWAP
Pheadra Solutions
A scheduling tool nurses use on a phone, one-handed, mid-shift. The entire brief was thumb reach and glanceability.
Shift swaps up 3× in 8 weeks →CASE COVER — SYSTEM DOCUMENTATION
Grain — a design system three teams actually use
Not a component library. A set of decisions, documented with the reasoning, so people stop relitigating spacing.
68% of UI on system components →CASE COVER — ONBOARDING FLOW
Rollcall — onboarding 90 field agents a month
Replaced a 14-step form with a resumable, offline-tolerant flow built for patchy signal and shared devices.
Drop-off cut from 34% to 9% →